FILE.001 // MANUFACTURING

Vendor management digitalisation

Moved a spreadsheet-and-email vendor process onto an open-source ERP vendor module, rolled out in phases across the supply operation.

A MID-SIZE GARMENT MANUFACTURER // RETAIL SUPPLY // DAYS→HOURS

Vendor management digitalisation

CHALLENGE

Vendor onboarding, approvals, and document collection ran through spreadsheets and personal inboxes. Every new supplier meant days of chasing, nobody held the complete picture, and an audit request meant reconstructing history from email threads.

QUOTE

"For the first time, when someone asks about a supplier, everyone is looking at the same record."

APPROACH

  • > Mapped the real vendor lifecycle with the sourcing team before touching any software.
  • > Configured the vendor module of an open-source ERP as the single vendor record, with document requirements built into onboarding itself.
  • > Rolled out supplier group by supplier group, keeping the old process alive until each group had fully cut over.

OUTCOME

  • > Vendor onboarding went from days of back-and-forth to hours in a single workflow.
  • > One vendor record shared by sourcing, finance, and quality — no more parallel spreadsheets.
  • > Every approval and document now sits on an audit-ready trail.

NEXT // Partner management platform